November 25, 2024

THE AMERICAN UNIVERSITY IN CAIRO

THE AMERICAN UNIVERSITY IN CAIRO

Located at
SOUTH 90TH STREET, FIFTH SETTLEMENT, NEW CAIRO, EGYPT.

has been found to comply with
ISO 41001: 2018

For the following scope:
FACILITY MANAGEMENT SYSTEM AND SERVICES THAT MONITORING AND ANALYZING O&M, FM & BRANCHES &PORTS, INFRASTRUCTURE, PROPERTIES WORKS,
MONITORING SERVICES THAT EXCEED THE CUSTOMER SATISFACTION AND SERVICE
LEVEL AGREEMENT, COLLECTING CUSTOMER SURVEYS ABOUT THE SERVICES
PROVIDED TO THEM AND DETERMINING AREAS OF IMPROVEMENTS.

Certificate Issuance: 27.08.2024                                        1st Surveillance:   27.08.2025
Certificate Expiry:     27.08.2027                                        2nd Surveillance: 27.08.2026

Certificate No: QAFMS20220843