First Step to Certification
Following your initial enquiry, we will send you one of our application forms to be completed and returned to us in your own time. Once returned one of our team will review your information and provide you with a free no-obligation Quotation if we are able to meet your needs. There are no payable fees until you accept our Quotation and return the signed contract which explains all you need to know about the terms and conditions for audit and certification. Once you have returned the signed contract, we will contact you to start the certification process and agree dates for the Stage 1 Audit to commence.
STAGE 1 AUDIT
The stage 1 audit provides us with a clear focus for planning the Main on-site Stage 2 Audit. Your auditor will review your management system and recorded documentation. We will let you know of any missing or non-conforming detail and we will give you a fair opportunity to implement any corrective action before we move on to the next step (Stage 2).
Once Stage 1 is complete you will have informed us of what you do, how you are going to do it and what documents and records you are going to use to help you to support and implement your Management System(s). This will all be documented within the Stage 1 audit report and an audit program will then be produced. Now it’s over to you to prove that you are doing exactly what your Management System says you are doing. This will be checked in the Stage 2 audit.
STAGE 2 AUDIT
This on site assessment allows us to evaluate and measure the effectiveness of your chosen Management System(s). Throughout the audit, your auditor will verify that you are managing the processes & procedures in line with your business activity as effectively as is possible and meeting the requirements for certification to the standard(s).
All results and findings will be openly and transparently discussed and reviewed with the relevant people in your organization.
To conclude, your auditor will discuss the findings of the audit during the closing meting. Should there be any corrective actions arising from the audit, we will discuss them with you and agree a plan of action. Once the auditor is happy that all audit objectives have been satisfied, then the audit report and any recommendation is put forward to the QAS Certification (UK) Ltd Certification Manager, who will ultimately make the final decision.
CERTIFICATION DECISION
The Certification Manager will impartially review your application and all evidence submitted by the Auditor. Once a positive decision has been made you will then be issued a certificate package. Thereafter, your clients, prospective clients or interested parties can enquire at anytime to confirm the validity of your certificate.
SURVEILLANCE AUDITS
Your Certificate will be valid for three years. However, continued certification is subject to continued management and maintenance of your system.
To support you with this we will arrange a program of regular surveillance audits, which are normally carried out on an annual basis, subject to the size of your company or organization and the amount of sites you operate from.
We will contact you approximately four months prior to the surveillance audit due date to check the information we hold on record (your application) is up to date and then make arrangements with you to visit and carry out your surveillance audit. Once the surveillance audit has been completed the report and supporting evidence will once again be reviewed by the Certification Manager and if warranted, Certification shall continue.
RE-CERTIFICATION
After Initial Certification we will fully re-assess your management system(s) every 3 years. This is called a re-certification audit. The re-certification audit involves a full re-assessment of your management system(s).
time to renew
Once again the Certification Manager will review the Audit evidence presented and if warranted, you will be issued a new certificate for a further three years. Again, we will fully support you to verify on an ongoing basis through a program of surveillance audits.
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Certification Packages
All customers who wish to achieve the accredited certification to any ISO Management System Standard should purchase a copy of the standard.
You can purchase a copy here: http://www.iso.org
FIRST TIME AUDIT
This type of audit is recommended for customers who have never been involved in any of the aspects of Management System Implementation and Auditing.
Sometimes, customers are unsure about how much support they may require before seeking certification to one or more ISO standards. After your initial enquiry, your designated account handler will get in touch for a chat to find out which audit package would be most appropriate for your circumstances. After gathering some company details, we will issue a quote based on your requirements. This may include one or more of our audit support services such as gap analysis, internal as well as transition training and the supply of templates. Your dedicated audit team will guide you through the assessment process to ensure that you are ready for the final stage of your certification audit. Rest assured we are here to help you every step of the way.
FAST TRACK AUDIT
This audit may be suitable to clients who have already implemented the chosen management system standard or who have used the services of a consultancy and are now ready for the certification assessment.
We will quote for the certification audit and our customers have the option of turning Stage 1 into a Gap Analysis on the day of the assessment, if the auditor feels that more work needs to be done before the client is ready for Stage 2. Clients will then purchase another stage 1 further down the line before proceeding to stage 2. This flexibility ensures that the customers will only pay for a Gap Analysis, if it becomes evident that they need one. Organizations and businesses who are confident that they will correct any non-conformances within the mandatory 12 week period, may not need a Gap Analysis.
TRANSFER AUDIT
If you have already been audited to one or more ISO standard but would like to change certification body, we can help with a speedy and low cost transfer service. All you have to send us is your current certificate, audit report including any information relating to the correction of any previous non-conformances (if any) and any changes in staff and/or site numbers. Please contact our office for further details.
Further support services:
Internal Audit Training
ISO Familiarization training
Audit Transitioning
Gap Analysis